Steven L Smith

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• Education
• Additional Training
• Certifications
• Licenses
• Conference / Talk Attendance
• Skills
• Professional Organizations
• Professional Awards and Honors
• Community Awards and Honors
• Community Groups
• Work Experience

Education

Nazareth College of Rochester

Graduation Date

May 2008

Grade Point Average

3.354

Major

Music (Bachelor of Arts)

Minor

Communication and Rhetoric

Academic Awards and Honors

Ralph P. Kepner Award for Technical Writing, Society for Technical Communication (2006)

Phi Eta Sigma, National Freshman Honor Society (2005)

Nazareth College President's Scholarship (2004)

Nazareth College Music Scholarship (2004)

Nazareth College Honors Program (2004)

Activities

Nazareth College Percussion Ensemble (2004-2005)

Nazareth College Jazz Ensemble (2004-2008)

Nazareth College Concert Choir (2004-2006)

Nazareth College Men's Choir (2006-2008)

WNAZ "The Pulse" Radio Station: Technical Assistant

The Gleaner Student Newspaper: Copyeditor / Contributor

NazLAN LAN Party: Founder and Chief Technical Director

Freshman Orientation Staff (2005 - 2007)

McQuaid Jesuit High School

Graduation Date

June 2004

Grade Point Average

3.85

Extracurricular Activities

Jazz Band

Pianist (2001 - 2004)

Choir

Pianist (2001 - 2004)

Campus Ministry Board

Codirector of Religious Communications

Computer Club

Vice President

Percussion Ensemble

Member (2003 - 2004)

Mercy–McQuaid Players Drama Group

Cast Member / Crew Member (2001 - 2004)

Yearbook

Staff Member

Rochester Philharmonic Orchestra Holiday Pops Youth Chorale

Bass (2002 - 2003)

Academic Awards and Honors

National Honor Society

Advanced Placement (A.P.) Scholar

Capt. Thomas P. Driscoll, USMC Award for Academics, Leadership & Service (2003)

Honor Roll throughout High School

Academic Letter with 1 Bar

Chosen as a delegate for the National Youth Leadership Forum on Technology (2003)

McQuaid Student Life Grant (2003)

Additional Training

• Bloodborne Pathogen Safety — Nazareth College Campus Safety Department (2010)
• SKYWARN Weather Spotter Training Course — National Weather Service (2010)
• IS-800.b National Response Framework, An Introduction — FEMA Emergency Management Institute (2010)
• IS-700.a National Incident Management System (NIMS) — FEMA Emergency Management Institute (2010)
• IS-15.a Special Events Contingency Planning for Public Safety Agencies — FEMA Emergency Management Institute (2010)
• IS-901 - Section 508 Awareness Course — FEMA Emergency Management Institute (2010)
• IS-200.a ICS for Single Resources and Initial Action Incidents — FEMA Emergency Management Institute (2010)
• IS-100.HE ICS for Higher Education — FEMA Emergency Management Institute (2010)
• IS-100.a Introduction to Incident Command System, ICS-100 — FEMA Emergency Management Institute (2010)
• Introduction to Disaster Services — American Red Cross (2010)
• SafeZone Training — Gay Alliance of the Genesee Valley, sponsored by Nazareth College (2009)
• Plone Advanced Bootcamp — Joel Burton (2009)
• Building Trust in the Workplace — Nazareth College (2009)
• How to Communicate Tactfully and Professionally — Nazareth College (2009)
• Introduction to Hazardous Materials — FEMA Emergency Management Institute (2008)
• Effective Communication — FEMA Emergency Management Institute (2007)
• Leadership & Influence — FEMA Emergency Management Institute (2007)

Certifications

• Web Design Concepts (Master Level) — Brainbench (2009)
• Computer Fundamentals (Win XP) (Master Level) — Brainbench (2007)
• Computer Technical Support — Brainbench (2007)
• Server Administration — Brainbench (2007)
• MS Windows Server 2003 Administration — Brainbench (2007)
• Adobe InDesign CS — Brainbench (2007)
• Technical Helpdesk (Master Level) — Brainbench (2007)
• MS Windows XP Desktop Administration (Master Level) — Brainbench (2007)
• Computer Forensics (U.S.) (Master Level) — Brainbench (2007)
• Macintosh OS X 10.4 Desktop Administration (Master Level) — Brainbench (2007)

Licenses

• Amateur Radio ("Ham" Radio) License KC2YTC, Technician Class — Federal Communications Commission

Conference / Talk Attendance

• DjangoCon US 2010 — Portland, OR (2010)
• Plone Symposium East 2010 — Penn State University (2010)
• Free Software in Ethics and Practice, Richard M. Stallman — RIT Center for Student Innovation (2010)
• HighEdWeb 2009 — HighEdWeb Association (2009)

Skills

Computer Skills

Operating Systems

Microsoft DOS

Microsoft Windows 3.11

Microsoft Windows 95/98/ME

Microsoft Windows NT/2K/XP/Vista/7

Microsoft Windows Server NT, 2000, 2003, 2008

Macintosh OS Classic

Macintosh OS X

GNU + Linux Variants (Especially Gentoo and Ubuntu)

Application Experience

Microsoft Office Suite, including Word, Excel, Access, PowerPoint, and Visio

Adobe Creative Suite, including Photoshop, Ilustrator, InDesign, ImageReady, Acrobat Professional, Flash, Dreamweaver, AfterEffects

Macromedia Contribute / Contribute Publishing Server

CoffeeCup HTML Editor

Sonic Foundry / Sony Vegas

Sonic Foundry / Sony ACID

Sonic Foundry / Sony Sound Forge

Magix Samplitude Studio / Producer

Cakewalk Sonar

Final Cut Pro

Finale

Sibelius

Windows PowerShell

Basecamp

activeCollab

PuTTY / Pageant

Zenoss

Database Experience

PostgreSQL (commandline)

MySQL (commandline and phpMyAdmin)

Microsoft Access (GUI and ODBC)

Zope Object Database (ZODB)

Microsoft SQL Server (GUI and ODBC through FreeTDS)

Server Experience

Microsoft Internet Information Services (IIS)

Microsoft Active Directory

LDAP / OpenLDAP

Apache HTTPD

Lighttpd

Postfix

LAMP / WAMP / XAMP

VMWare ESX Server

Third-Party API Integration

PayPal PayFlow Pro Credit Card Processing

Flickr

YouTube

Facebook

Twitter

Programming Languages

LOGO

Microsoft QBasic & QuickBASIC, AppleDOS BASIC

C++

Java

HTML & CSS

JavaScript

jQuery Framework

AJAX

JSON

XML Cluster

XML

XHTML

RSS / ATOM

DTD

XSLT and XPATH

ZCML

DITA (Darwin Information Typing Architecture)

PHP

WordPress

Joomla!

Drupal

ResourceSpace

Visual Basic

Python

Django Web Framework

Zope Application Server

Plone Content Management System

SQL

ColdFusion Markup Language (CFML)

Musical Skills

Piano (solo and accompanist)

Voice (Baritone / Tenor)

Accessory Percussion

Handbells

Theremin

Electronic music, sequencing, and digital editing

Soft Skills

Excellent written and oral communication

Meets deadlines

Plays well with others

Knows what finished work looks like

Knows when to lead and when to follow

Independently motivated

Knows how to teach highly technical skills to non-technical people

Professional Organizations

• Higher Education Web Professionals Association (HighEdWeb)
• Digital Rochester

Professional Awards and Honors

• Co-Presenter of "Developing Custom Web Applications in Django" at the HighEdWeb 2009 Conference in Milwaukee, WI

Community Awards and Honors

• Eagle Scout with bronze palm, Otetiana Council, Rochester NY (2003)
• Polish Heritage Society of Rochester Music Incentive Grant
• National Federation of Music Clubs - 9 year Gold Cup Recipient
• Hands of Christ Award, Diocese of Rocheser (2004)
• Marilyn Streicher Award for Leadership and Service (2004)
• Town of Greece, NY Youth Hall of Fame (2003)

Community Groups

• Linux Users Group of Rochester (LUGOR)
• Rochester Pythonistas
• Monroe County Amateur Radio Emergency Service (ARES)
• Monroe County Radio Amateur Civil Emergency Service (RACES)
• Interlock Rochester Hackerspace, Member
• 2600 Rochester
• St. Charles Borromeo Church Sanctuary Choir, Tenor Section Leader
• St. Charles Borromeo Church Schola Cantorum, Bass and Soloist
• St. Charles Borromeo Church Northern Bells Handbell Choir, Ringer and Arranger (2000 - 2004)

Work Experience

Information Technology Services, Nazareth College of Rochester (August 2004 — Present)

Web Developer — Maintain the college's primary website and other web assets. Assist in the selection and implementation of a new Web Content Management System (Plone). Develop and maintain custom web applications for IT, HR, Admissions, and the college at large. Set up new servers and maintain existing infrastructure. (August 2008 – Present)

24 x 7 Support Technician — Serve on a team of individuals that provide 24 x 7 x 365 emergency and outage support for key IT systems, including web applications and sites, network and Internet connectivity, and escalation of priority 1 trouble tickets outside of the regular business day. (August 2008 – Present)

Student Trainer — Created and maintained training materials for all student employees; held training sessions. Worked with other employees to create an online knowledgebase of technical issues. Mentored employees and assisted with the hiring process. (May 2006 — May 2008)

User Support Assistant / Lab Assistant — Assisted users with various computer problems and maintained shared computing infrastructure for the college. (August 2004 — May 2006)

The Treble Clefs (October 2008 – September 2009)

Accompanist — Piano accompanist for a women's choir comprising approximately 20 - 30 members, including regular rehearsals and concerts.

MarketHOLD Productions (May 2006 – August 2008)

Web Developer (contract position) — Worked with the art department, creative director, and web designers to develop and maintain websites and web applications based on client needs and web best-practices. Coordinated all aspects of web hosting for approximately 30 websites, including server setup, DNS management, e-mail setup, and domain registrations, renewals, and transfers. (May 2008 – August 2008)

Internet Marketing Coordinator / Production Assistant — Met with clients and account representatives to gain an understanding of client needs, then formulated proposals. Developed and coded standards-compliant, template and database-driven websites and web applications. Maintained the company's computer systems and coordinated the efforts of technology vendors. Design and code websites, copy writing, Message On Hold, draphic design, assist with audio production, Technical assistant (May 2006 – May 2008)

Enrollment Management, Nazareth College of Rochester (April 2007 – May 2008)

Student Ambassador — Assisted with college recruitment by giving tours to prospective students, hosting overnight guests, and staffing open houses.

Marketing & Communications, Nazareth College of Rochester (February 2008 – July 2008)

Web Technical Assistant (contract position) — Constructed sitemaps for department sites, built the sites, tested, and populated with content. Made content and design modifications to existing pages. Assisted members of the Nazareth Web Team as a first-responder to web technical issues. (May 2008 – July 2008)

Student Web Assistant — Worked with the Nazareth Web Team to integrate website content / functionality. (February 2008 – May 2008)

PS&E / Sagemark Consulting (June 2004 – August 2004)

Administrative Assistant — Performed a variety of clerical tasks including filing, preparation of bills, generating reports, and interacting with clients over the phone.

Bookstore, McQuaid Jesuit High School (June 2004)

Bookstore Assistant — Helped bookstore manager with end-of-year textbook return, inventory, and helped establish an online presence to sell excess books.

Instructional Technology Department, McQuaid Jesuit High School (September 2002 – June 2004)

Web and Network Assistant — Assisted the other members of the technology department with website maintenance and development, workstation testing and rollout, and user support. Provided strategic planning, development, and project management, enabling the creation of a student-run computer helpdesk. Assisted with server migration from Microsoft IIS 5 to Apache 1.3 with server-side includes.

Steven Smith Enterprises, Rochester, New York (June 2000 – Present)

Owner / Operator — Provided a wide variety of media and technical services to clients in the Greater Rochester Area including web design and development, web hosting, custom software development, computer repair, disc jockeying, music performance, audio / video production, and voiceover work.